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| Help - Contact Support |
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If you cannot find the information you are looking for with reference to our help section, please select your library's contact information below.
In order to facilitate troubleshooting, please include the following information in your correspondence:
- Library card number
- Title(s) of problem download(s)
- Steps to reproduce the problem
- Exact text of any error message
- URL(s) of any error page(s)
- Applicable software
- Operating system (Mac® OS 10.6.2, Windows® 7, Windows Vista®, Windows XP, etc.)
- Internet browser and version (Internet Explorer® 8, Firefox® 3.6, Safari 5.0, etc.)
- If applicable, device type (Android™, BlackBerry®, iPhone®, iPad®, etc.)
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